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How Agencies Commonly Use Scalis

AGENCY WORKFLOWS
A tour of the tools agency recruiters lean on most: reviewing applicants with a client's hiring manager, capturing their feedback, sourcing from the CRM, keeping clients organized, and building candidate pools you can reuse.
5 sections5 min read
Reviewing Applicants With the Hiring Manager

Agencies often need a client's hiring manager to review applicants without giving them full access to your SCALIS account. There are three ways to share applicants, depending on how much visibility you want the hiring manager to have.

Add the Hiring Manager as a Guest User
 
Go to Settings, then User Management, and add the hiring manager as a Guest.
 
To limit their visibility instead of giving them the full pipeline, add them to a specific section within the pipeline.
Adding a hiring manager as a guest user in User Management
Download Resumes or Profiles Individually
 
Download a candidate's resume or profile and send it to the hiring manager outside of SCALIS.
 
Useful when you only want to share a handful of applicants and don't need to grant any platform access.
Downloading a candidate profile
Export a Pipeline CSV
 
From the job, select View Pipeline.
 
Select the three-dot menu ().
 
Select Export CSV to download the full pipeline for the hiring manager to review.
Exporting a pipeline as a CSV
Capturing Feedback From the Hiring Manager

Once a hiring manager has reviewed applicants, you'll want their feedback on record. How you capture it depends on whether the hiring manager has access to SCALIS.

If the Hiring Manager Has Platform Access
 
Add them as a user (see the section above for adding a guest user).
 
Request a scorecard from them on the candidates you want feedback on.
Requesting a scorecard from a hiring manager
If Adding a User Isn't Realistic
 
Capture the hiring manager's feedback yourself as notes on the candidate's profile.
 
Use the star rating on the candidate so anyone who comes back to this applicant later can see how they were scored previously.
Adding a star rating and notes on a candidate profile
Sourcing Candidates Through the CRM

SCALIS's CRM includes sourcing tools for building pipelines from outside your applicant pool, which is especially useful for agencies filling niche or hard-to-source roles.

Setting Up Clients & Subsidiaries

If you work across multiple clients, set each one up as its own client or subsidiary in SCALIS. This keeps postings separated by account and makes sure each job goes out under the right identity.

When a Client Wants Their Own Branding
 
Set the client up as a separate client/subsidiary entity so job postings pull that client's own name and logo instead of your agency's.
 
This is what lets a job post to a client's own LinkedIn page with their correct branding.
Setting up a client or subsidiary
When a Client Is Fine Under Your Agency's Brand
 
You don't have to set up a separate entity. The job can stay under your agency's identity if the client doesn't need to be represented separately.
💡 Note: Confirm the exact settings path for adding a client/subsidiary with your team before this goes live.
Organizing Candidates With Talent Pools & Labels

Talent pools and labels give you two lightweight ways to keep candidates organized for the future, especially useful when you're managing pipelines across multiple clients.

Talent Pools
 
Group candidates into a talent pool for a role you're filling now or one you expect to open later.
 
Build talent pools per client so you have a ready bench the next time that client has an opening.
Building a talent pool
Labels
 
Use labels to tag candidates by skill, characteristic, or group.
 
Labels are useful for marking candidates against potential clients, so you can quickly pull the right group when a new client comes on board.
Adding a label to a candidate
That covers the core agency workflow in SCALIS: sharing and reviewing applicants with your client's hiring managers, capturing their feedback, sourcing from the CRM, keeping clients organized, and building reusable candidate pools. Reach out to your CSM any time you need a hand.