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Candidate Rejections

Use this step-by-step guide to learn the process of rejecting candidates. 

Custom Rejecting Candidates from their profile:

  1. Navigate to the candidate you'd like to reject and click on their name.
    Screenshot 2026-02-09 at 14.49.05

  2. Click the drop-down arrow in the "Reject" button then click the "Custom Rejection" option.
    Screenshot 2026-02-09 at 14.50.26

  3. Select the Rejection Reason then click "Next".
    Screenshot 2026-02-09 at 14.51.47

  4. Fill out the optional ratings or click "Reject". 
    Screenshot 2026-02-09 at 14.52.08

One Click Rejection:

This feature allows users to create and activate a configurable rejection flow that is a one-click action.

How to configure the One-Click Rejection Flow: 

  1. Click the "Settings" tab on the left navigation and navigate to "Rejection Setup".
    Screenshot 2026-02-09 at 14.57.24

  2. Go to the "One-Click Rejection" tab then toggle on the "One-Click Rejection" and select whether of not to "Notify candidate with rejection email" and create a rejection template. 
    Screenshot 2026-02-09 at 14.57.44

  3. If you select to send a rejection email, define a delay for the email to be sent after rejecting the candidate.
    Screenshot 2026-02-09 at 14.59.45

  4. Once satisfied, click "Save Changes". 
    Screenshot 2026-02-09 at 14.59.49

 

How to use the One-Click Rejection: 

  1. After activating the One-Click Rejection, navigate to the job pipeline where you want to reject candidates.
    Screenshot 2026-02-09 at 15.12.02

  2. Select the candidates you want to reject and click "One-Click Rejection" from the drop-down arrow, or simply click the "Reject" button.
    Screenshot 2026-02-09 at 15.13.43-1

  3. Success! Candidates will be rejected and notified based on your One-Click Rejection settings.